Erstattungs- und Rückgabebestimmungen
At Grammobile.com, we want you to be fully satisfied with your purchase. If you’re not happy with your order, we offer a hassle-free return and refund policy. Please review the following guidelines before requesting a return.
1. Eligibility for Returns
We accept returns under the following conditions:
unused, in its original packaging, and includes all accessories.7 days of delivery.not a non-returnable product (see Section 2).
To initiate a return, email support@grammobile.com with your order number and reason for return.
2. Non-Returnable Items
Certain products cannot be returned for hygiene or security reasons, including:
gaming headsets (due to hygiene concerns).Final Sale.
If you are unsure whether your item qualifies for a return, please contact support@grammobile.com.
3. Return Process
3.1 How to Request a Return
Email us at support@grammobile.com with your order number, reason for return, and product condition.
return authorization if eligible.
trackable shipping method. Customers are responsible for return shipping costs unless the return is due to our error.
4. Refund Policy
Approved refunds will be issued within 7 business days after inspection.original payment method. Shipping fees are non-refundable, except in cases where the return is due to a defective or incorrect item.
If your refund has not been received within the expected timeframe, please check with your bank or payment provider before contacting us.
5. Exchanges & Replacements
If you received a damaged, defective, or incorrect item, we will replace it at no extra cost. Please report the issue within 7 days of delivery with photos of the damage or incorrect product.
For exchange requests, email us at support@grammobile.com.
6. Late or Missing Refunds
If you haven’t received your refund after 7 business days, try the following:bank or credit card statement.payment provider (it may take some time before the refund is officially processed).support@grammobile.com.
7. Policy Updates
We reserve the right to update or modify this Refund & Returns Policy at any time. Changes will be posted on this page, and your continued use of Grammobile.com signifies acceptance of the updated policy.
8. Contact Us
For any return or refund-related inquiries, contact us:
Email: support@grammobile.com
Website: www.grammobile.com
We’re here to help! Thank you for shopping with Grammobile.com