Terms & Conditions

1. General Terms

✔ Eligibility – You must be at least 18 years old or have parental consent to use this site.
✔ Agreement to Terms – By accessing or using our website, you agree to comply with these Terms & Conditions.
✔ Changes to Terms – We may update these terms at any time. Your continued use of the site means you accept the revised terms.

2. Products & Orders

2.1 Product Information

• We strive to provide accurate descriptions, images, and pricing for all products. However, errors may occur, and we reserve the right to correct them.
• Product availability is subject to change without notice.

2.2 Pricing & Payment

• All prices are listed in Euro and are subject to change.
• We accept secure online payments through third-party payment gateways.
• Orders will be processed only after full payment is received.

2.3 Order Acceptance & Cancellation

• We reserve the right to cancel or refuse any order at our discretion, including for fraud prevention or pricing errors.
• If your order is canceled, you will receive a full refund.
• Once an order is shipped, cancellations are not possible.

3. Shipping & Delivery

3.1 Shipping Policy

• We offer fast and reliable shipping to various locations.
• Estimated delivery times are provided at checkout but are not guaranteed.
• We are not responsible for delays caused by couriers or unforeseen circumstances.

3.2 Lost or Damaged Shipments

• If your order is lost or damaged in transit, please contact [email protected] immediately.
• We will work with the carrier to resolve the issue, but we are not liable for lost packages once marked as “delivered.”

4. Returns & Refunds

4.1 Return Policy

• We accept returns within 7 days of delivery if the product is unused and in its original packaging.
• Certain items, such as opened gaming headsets, may not be eligible for return due to hygiene reasons.

4.2 Refund Process

• Refunds are issued after the returned product is inspected.
• Shipping fees are non-refundable unless the return is due to our mistake.
• Refunds may take 7 business days to process.

For return requests, please email [email protected] with your order details.

5. Warranty & Support

✔ Limited Warranty – Certain products may come with a manufacturer’s warranty. Please refer to the product page for details.
✔ Customer Support – For troubleshooting or warranty claims, contact [email protected].

6. User Conduct & Website Usage

• You agree not to engage in any activities that:
  ✔ Violate any applicable laws.
  ✔ Attempt to hack, modify, or damage the website.
  ✔ Use fraudulent payment methods or misleading information.

• We reserve the right to terminate access to Grammobile.com if you violate these terms.

7. Intellectual Property

• All content on Grammobile.com (including images, text, logos, and graphics) is owned by or licensed to Grammobile.
• You may not copy, reproduce, or distribute any content without written permission.

8. Limitation of Liability

• We are not responsible for any direct, indirect, incidental, or consequential damages resulting from:
  ✔ The use or inability to use our products.
  ✔ Delays in shipping or delivery.
  ✔ Any errors or inaccuracies on our website.

• Our maximum liability shall not exceed the purchase price of the product in question.

9. Third-Party Links & Services

• Our website may contain links to third-party sites. We do not control or endorse these sites and are not responsible for their content or policies.

10. Privacy Policy

• Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. It is your responsibility to review them periodically.

12. Contact Us

If you have any questions or concerns about these Terms & Conditions, feel free to contact us:

📧 Email: [email protected]
🌍 Website: www.grammobile.com

Thank you for shopping at Grammobile.com!